Question 1

What are the AutoProv Compliance Tools?

Accepted Answer

The AutoProv Compliance Tools are a suite of free, standalone digital tools built for UK used car dealers and motor trade professionals. They cover four core areas: Pre-Delivery Inspection (PDI) reporting, Distance Sale Pack generation, AI-powered Dispute Response drafting, and Remote Vehicle Appraisal Tool for structured appraisals. These tools are part of the wider AutoProv platform — a broad automotive management and operations platform currently in development — and will be fully integrated into AutoProv when it launches.

Question 2

What is AutoProv?

Accepted Answer

AutoProv is a broader automotive platform in development, designed to cover far more than compliance alone. The Compliance Tools available here represent just one module of what AutoProv will offer. The compliance suite has been released early as a free, standalone resource for UK motor traders, ahead of the full AutoProv platform launch.

Question 3

What is a PDI report and why do used car dealers need one?

Accepted Answer

A Pre-Delivery Inspection (PDI) report is a formal document recording the mechanical and cosmetic condition of a used vehicle before it is handed over to a buyer. Under the Consumer Rights Act 2015, a vehicle must be of satisfactory quality, fit for purpose, and as described at the point of sale. A completed PDI report provides critical evidence of the vehicle's condition if a buyer later raises a fault or seeks to reject the vehicle under the 30-day short-term right to reject.

Question 4

Do UK car dealers need a Distance Sale Pack?

Accepted Answer

Yes. If a UK car dealer sells a vehicle remotely — online, by phone, or without the buyer visiting the premises in person — the sale is classified as a distance sale under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The dealer must provide mandatory pre-contract information and notify the buyer of their 14-day cooling-off right to cancel. Failure to comply is a criminal offence and extends the cancellation period to 12 months. The AutoProv Compliance Tools Distance Sale Pack generator creates a fully compliant document in minutes.

Question 5

How does the AI Dispute Response Builder work?

Accepted Answer

The AI Dispute Response Builder guides dealers through a 7-step process: entering sale details, recording time and usage since sale, describing the customer's complaint, logging supporting evidence (PDI report, service history, DVLA data), and then generating a professional, legally-referenced response letter using Google Gemini AI. The letter references relevant sections of the Consumer Rights Act 2015, the 6-month burden of proof rule, and applicable case law.

Question 6

What is the Remote Vehicle Appraisal Tool and how does it help dealers?

Accepted Answer

The Remote Vehicle Appraisal Tool allows dealers to send a secure inspection link to a seller or customer via email. The recipient uses their phone to complete a structured vehicle appraisal — capturing exterior, interior, damage, tyre, VIN, and walkaround video — along with a formal seller declaration. The dealer receives a full media pack and printable appraisal report, enabling remote vehicle sourcing and appraisal without physically attending the vehicle.

Question 7

What consumer law applies to used car sales in the UK?

Accepted Answer

The primary legislation is the Consumer Rights Act 2015 (CRA 2015), which requires goods — including used cars — to be of satisfactory quality, fit for purpose, and as described. Buyers have a 30-day short-term right to reject faulty vehicles. Within the first 6 months of purchase, faults are presumed to have existed at the point of sale unless the dealer can prove otherwise. For remote or online sales, the Consumer Contracts Regulations 2013 (CCR 2013) additionally grant consumers a 14-day right to cancel.

Question 8

Are the AutoProv Compliance Tools free to use?

Accepted Answer

The PDI Report, Distance Sale Pack generator, and AI Dispute Response Builder are free for all registered users. The Remote Vehicle Appraisal Tool: Enterprise free; Standard £1.00 per capture (deducted from wallet balance). Registration is required for access. These tools are provided as a standalone compliance resource ahead of the full AutoProv platform launch.

SELECT A TOOL

Vehicle PDI Tool

Digital Distance Sale Pack

Dispute Response Builder

Remote Vehicle Appraisal Tool

More Tools Coming

AutoProv Compliance Tools for UK Used Car Dealers

Four Compliance & Appraisal Tools. Free to Use.

Vehicle PDI Tool

Digital Distance Sale Pack

Dispute Response Builder

Remote Vehicle Appraisal Tool

UK Consumer Law These Tools Cover

Consumer Rights Act 2015

Consumer Contracts Regulations 2013

Road Traffic Act

Sale of Goods Act 1979

Frequently Asked Questions

Who These Tools Are For